Privacy Policy

Effective Date

March 3rd, 2025

Last Updated

March 3rd, 2025

Business Name

Immersive Design Studios Inc.

Head Office

1110 Rue de Bleury #202, Montréal, QC H2Z 1N4, Canada

1. Introduction

At Immersive Design Studios Inc. (“we”, “our”, or “us”), we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.immersivedesignstudios.com, interact with us, or use our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector as modernized by Law 25.

2. What Personal Information We Collect

We may collect the following types of personal information:
– Contact information: name, email address, phone number, mailing address.
– Account information: username, password, preferences.
– Transactional information: records of purchases, payment details (via third-party payment processors).
– Website usage data: IP address, browser type, device information, cookies, and analytics data.
– Communications: when you contact us, we may keep a record of that communication.

3. How We Use Your Personal Information

We collect and use your personal information for the following purposes:
– To provide and improve our services.
– To communicate with you about updates, offers, or changes to our services.
– To process payments and transactions.
– To analyze website usage and improve our digital presence.
– To comply with legal and regulatory requirements.

4. Legal Basis for Processing (If Applicable)

Where applicable, we rely on your consent, the performance of a contract, or our legitimate interests as the legal basis for processing your personal data.

5. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You may manage your cookie preferences through your browser settings.

7. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with:
– Trusted service providers who help us operate our business (e.g., IT support, analytics providers).
– Legal authorities, if required by law or to protect our legal interests.
– Affiliates or successors in the event of a merger, acquisition, or business transfer.

8. Storage and Cross-Border Transfers

Your information is primarily stored in Quebec and may be transferred or accessed from outside Canada in accordance with applicable privacy laws. We ensure equivalent protections are in place for such transfers.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

10. Your Rights (Quebec and Canada)

Under Law 25 and PIPEDA, you have the right to:
– Access your personal information.
– Request corrections.
– Withdraw consent.
– Request deletion (in certain cases).
– Be informed of automated decision-making, if used.

To exercise these rights, contact our Privacy Officer below.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

12. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, please contact our Privacy Officer:

Privacy Officer
Immersive Design Studios Inc.
[email protected]

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.